Frequently Asked Questions
Everything you need to know about your Sharper Image experience.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier’s website to monitor your delivery progress.
What is your return policy?
We offer a 60-day return policy for most items. Products must be returned in their original packaging and in new, unused condition to receive a full refund.
Do your products come with a warranty?
Yes, most Sharper Image products include a 1-year limited replacement warranty that covers manufacturing defects under normal household use.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How much does shipping cost?
Shipping costs are calculated at checkout based on the weight of your items and your delivery location. We frequently offer free standard shipping on orders over a certain threshold.
Can I cancel or change my order after it has been placed?
Because we strive to process orders quickly, there is a very short window to make changes. Please contact our customer service team immediately if you need to modify your order.